GOT A QUESTION?
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UK standard delivery : (Evri 3-4 Business days tracked)
Royal Mail international tracked : (7-10 Business days tracked)
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If we haven't yet dispatched your order, yes you may email us to request an order cancellation. If your order has already been dispatched, you may return the unopened package within 14 days of purchase.
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We aim to dispatch orders within 1-2 business days from purchase.
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Drop us a message via our contact page with your order number. We’ll sort it out for you!
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Yes, you’ve got 14 days from purchase to return your order. Please make sure that the product is unopened and in its original packaging
You will need to cover the costs of the return postage, and we can’t issue a refund for any non-recorded returns that go missing! Please keep hold of your tracking information/proof of purchase in case you need to get in touch with us.
Please refer to our refund policy for further information.
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Please take photos of the packaging and email us at hello@letsreplay.com along with your order number, and we will let you know what we can do!