Privacy Policy

Welcome to Let’s Replay — a playful card game brand on a mission to bring people together through fun, laughter, and a little friendly competition!

This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from www.letsreplay.co.uk (the “Site”). Our store is hosted on Shopify, which provides the online e-commerce platform that allows us to sell our products to you.

1. Information We Collect

When you visit or use our Shopify store, we collect certain information to make your shopping experience smooth, secure, and personal.

a. Information you provide

  • Contact details — name, billing/shipping address, email, and phone number.
  • Order details — items purchased, payment information (processed securely through Shopify or third-party payment gateways).
  • Account information — if you create an account, we store your username and password.
  • Messages — any emails, contact-form submissions, or customer support requests.

We do not store your full credit or debit card details — all payments are securely handled by Shopify’s payment processors.

b. Information collected automatically (Shopify and cookies)

When you browse our site, Shopify automatically collects:

  • Device information — such as IP address, browser type, operating system, and time zone.
  • Browsing activity — pages viewed, referring sites, and interactions with our store.
  • Cookies — small data files that help the site function properly, remember your cart, and improve performance.

For details on how Shopify uses your data, you can read their policy here:

 Shopify Privacy Policy

 

2. How We Use Your Information

We use your information to:

  • Process, confirm, and ship your orders.
  • Communicate with you about your purchase or account.
  • Screen for potential fraud or security risks.
  • Improve and personalise our products and website.
  • Send marketing or promotional messages (only if you opt in).

 

3. Sharing Your Information

We only share your information when necessary to operate our store:

  • Shopify – our e-commerce host, which stores and processes your data securely.
  • Payment processors – to handle secure transactions (e.g., Shopify Payments, PayPal, Stripe).
  • Delivery couriers – to ship your orders.
  • Marketing & analytics tools – such as Google Analytics, Meta Pixel, and TikTok Pixel, to understand performance and reach new customers.
  • Legal requirements – if we’re required to disclose information by law.

We never sell your personal data.

 

4. Behavioural Advertising

We may use tools like Shopify Audiences, Meta Ads, Google Ads, and TikTok Ads to show you relevant products or offers.

You can opt out of targeted advertising by visiting:

Or opt out of certain services via the Digital Advertising Alliance: https://optout.aboutads.info/

 

5. Cookies

We use cookies to:

  • Keep your shopping cart updated.
  • Remember your preferences.
  • Analyse site performance and traffic.
  • Personalise your browsing and ads.

You can manage or disable cookies through your browser settings.

Shopify’s cookie policy: https://www.shopify.com/legal/cookies

6. Data Retention

We keep your order information for our records unless and until you ask us to delete it.

We may also retain limited data as required for legal, tax, or accounting purposes.

 

7. Your Rights

Depending on your location, you may have rights to:


Access, correct, or delete your data.

  • Withdraw consent for marketing.
  • Request data portability.
  • Object to certain data processing.

To exercise these rights, contact us at hello@letsreplay.com.

If you’re based in the UK or EU, you can also contact your local data protection authority.


8. Data Transfers

Shopify may process your personal data outside your home country, including in the United States and Canada.

They ensure your data is protected under appropriate safeguards (such as Standard Contractual Clauses).


9. Minors

Our website is not intended for children under 13.

We do not knowingly collect data from minors — if we discover that we have, we’ll delete it immediately.

 

10. Updates

We may occasionally update this Privacy Policy to reflect changes in our business, Shopify’s system, or legal requirements.

The most recent version will always be available on this page.


11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

 hello@letsreplay.com

 www.letsreplay.com